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Refunds & Returns

How do I return my order?

Please�login to your account. Navigate to your order and click the "return items" button. You will then be sent a returns form and link to a free royal mail returns label. Please note free returns is only available if you are located in the United

Do you offer a free returns service?

If the item you need to return is under the Royal Mail size limit, we offer free returns to customers within the UK. However if you need to return a bulky item such as a punch bag, this will incur a �15 collection fee that will be deducted off of

I have a product from you that has become faulty, what do I do?

Please�contact us�and include a photo of the fault, along with your original order number. We will contact the supplier of the product and get back to you as soon as possible. If we deem the product to be faulty we should be able to send you a

How long do I have to return my order?

You have 30 days after receipt of the goods to return them for a refund or exchange. Please contact us via live chat in the bottom right hand corner if you have any further questions.

Has my return been processed yet? / Where is my Refund?

We try to process all returns within 48 hours of receipt however it may take longer during busy periods. Refunds can take anywhere between 5-7 working days after the return has been proceed to appear on your bank statement. If you have not received

What do I do if I receive a faulty item in my order?

Please contact us, with your order number, a description and a photo of the fault. We will resolve the issue for you as quickly and as easily as possible for you.