Fumetsu Combat

<p>Our phone lines are open Monday to Friday 9am-4.30pm, GMT. If you are having trouble getting through during this time we may be experiencing a high volume of calls so please bear with us, alternatively drop us an email or leave a message in the live chat instead and we will contact you as soon as possible.</p>

Our phone lines are open Monday to Friday 9am-5pm, GMT. If you are having trouble getting through during this time we may be experiencing a high volume of calls so please bear with us, alternatively drop us an email�or leave a message in the live

I've been trying to call you, but I can't get through?

About Us

Can I come and collect an order?

Can I place my order over the phone?

I've cancelled my order, when I will receive my refund?

My order has not arrived can you help?

Can I cancel or change my order after I've placed it?

I'm missing an item from my order, what do I do?

You have sent me the wrong item. What do I do?

My discount code isn't working

Orders

How can I track my order?

Can I have items sent to someone as a gift?

I paid for next day delivery, where's my order?

How long does delivery take?

How much is delivery?

Can I get free delivery?

Delivery

What are your opening hours?

Do you have a physical shop?

I've contacted you via social media, when will you reply?

I've sent an email, but haven't heard back yet?

I have received a good/bad service from you. Can I leave a review?

How do I unsubscribe from your marketing emails?

Technical Support

Products & Stock

How do I return my order?

Do you offer a free returns service?

I have a product from you that has become faulty, what do I do?

How long do I have to return my order?

Has my return been processed yet? / Where is my Refund?

What do I do if I receive a faulty item in my order?

Refunds & Returns

I've received a discount code, where do I input it?

Which payment methods do you accept?

My payment has been declined but I'm not sure why?

Why am I being charged VAT?

Payment, Discount Codes & Promotions

I've been trying to call you, but I can't get through?Updated 6 months ago