There is a ‘coupon code’ box in your basket. Copy & paste or type the coupon code into this box exactly as you have received it.

There is a &#x2018;coupon code&#x2019; box in your basket. Copy &amp; paste or type the coupon code into this box exactly as you have received it.&#xA0;

I've received a discount code, where do I input it?

We accept a wide variety of payment options:

We accept a wide variety of payment options:<ul><li>Credit/Debit Card - Visa, Mastercard, Maestro, AMEX, Discover, Diners Club, Union Pay</li><li>Google Pay</li><li>Apple Pay</li><li>PayPal</li><li>Shop Pay</li><li>Klarna</li><li>ClearPay</li><li>Bancontact</li><li>iDEAL&#xA0;</li></ul>

Which payment methods do you accept?

We take fraud seriously, which may mean that sometimes genuine payments get declined due to the fraud rules that we have in place. If this happens, make sure that the billing address you are using matches the address that the card is registered to, a

We take fraud seriously, which may mean that sometimes genuine payments get declined due to the fraud rules that we have in place. If this happens, make sure that the billing address you are using matches the address that the card is registered to, and that this has been input accurately. If you are using a VPN, or delivering to a country that does not match your billing address, this may also be flagged as fraudulent in our system.&#xA0; If you have made multiple attempts and the issue persists, we would recommend using an alternative payment method. Please contact us if you require further assistance

My payment has been declined but I'm not sure why?

VAT will be charged on all applicable orders and products, depending on your location. If you believe you are being charged incorrectly please check your billing information is correct. For example: If you live in the Channel Islands and you are bein

VAT will be charged on all applicable orders and products, depending on your location. If you believe you are being charged incorrectly please check your billing information is correct. For example: If you live in the Channel Islands and you are being charged VAT, you need to make sure that you are changing your destination country from &#x2018;United Kingdom&#x2019; to &#x2018;Channel Islands&#x2019;. This will automatically make your order VAT exempt.

Why am I being charged VAT?

We aim to respond to emails within 48hrs. Excluding Weekends.

Our phone lines are open 10am - 4.30pm, Mon-Fri

Fumetsu Combat

Payment, Discount Codes & Promotions

Can I come and collect an order?

Can I place my order over the phone?

I've cancelled my order, when I will receive my refund?

My order has not arrived can you help?

Can I cancel or change my order after I've placed it?

I'm missing an item from my order, what do I do?

You have sent me the wrong item. What do I do?

My discount code isn't working

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